What is Web Accessibility

A practical and informed guide to understanding why digital accessibility is a right, a responsibility, and a choice of quality.

11 min read | Jun 12, 2025

The web should be an open, universal space, created to connect, inform, and include. It was born with the idea of being accessible to everyone, regardless of location, tool, skills, or personal abilities.

Yet, today, for millions of people around the world, navigating a website or using an online service is still a frustrating, tiring, sometimes impossible experience. Invisible barriers such as text without sufficient contrast, a form unusable by keyboard, or a disorganized interface make many digital contents inaccessible.
Not due to a lack of technology, but a lack of awareness. And this is where digital accessibility comes into play: not as an option, but as a minimum condition of equity.

We are talking about a simple, yet powerful principle: ensuring that every person, with any type of ability or limitations, can access, understand, and interact with digital content in a full and dignified manner. Accessibility is neither a favor nor an extra feature. It is what makes a right real that would otherwise be merely formal. It is what transforms any website into an inclusive, useful, and just tool. And until the web is truly for everyone, accessibility will continue to be a priority to build, defend, and disseminate.

Web Accessibility

A Clear Example

Imagine for a moment trying to use your favorite website. Not with a comfortable mouse or a fluid touchscreen, but only with the keyboard. Every single click, every drop-down menu, every field to fill must be reached and activated via the arrow keys or the "Tab" key. Or, try to read the content without looking at the screen, relying only on what a screen reader software whispers in your ear, hoping that the images have a meaningful description.

Or, think about when you open a site on your smartphone in an area with a slow connection, with icons struggling to load and text that looks squashed. Add to this the fatigue of a tired sight after a long day.

Well, for milions of people with visual, motor, cognitive, or auditory disabilities, situations like these are not an occasional experiment, but the harsh daily reality of their online navigation. But it's not just a matter of recognized disabilities. Invisible digital barriers are omnipresent and affect everyone, even those who do not fall into a specific diagnostic category. We are talking about:

These difficulties are not "user problems," but design flaws that make the web less inclusive and more frustrating for everyone. Accessibility is not a luxury, but a fundamental requirement for a truly universal digital experience.

Web Accessibility: Not an Option, but Conscious Design

Accessibility is not a simple "extra" or an additional feature. It is a fundamental approach to design, the set of technical, stylistic, and linguistic choices that ensure a website or application is usable by the widest possible number of people, under any conditions of use.

This specifically means:

Accessibility, therefore, is intrinsic to quality design, intended for everyone.

Every barrier we break down together makes the web a more equitable, usable, and, ultimately, more human place.

WCAG Plus Team

Why Accessibility is Crucial

From June 28, 2025, the entry into force of the European Accessibility Act will mark a turning point. E-commerce, online platforms, and all digital services, both private and public, will be required to comply with new and stringent accessibility obligations. This means that compliance will become an essential legal requirement for operating in the European digital market.

However, reducing accessibility to a mere regulatory issue would be a serious mistake. The law, in fact, is only the culmination of a much deeper awareness. Accessibility is, first and foremost, a cultural and ethical responsibility that goes far beyond mere compliance, generating a positive impact on multiple fronts:

Ultimately, an accessible website is simply a well-made website, designed to work best for everyone. It is a design that anticipates and accommodates the diversity of human needs, transforming compliance into a competitive advantage and a positive social impact.

Accessibility and Usability: Two Sides of the Same Coin for a Superior Digital Experience

Often, the terms "accessibility" and "usability" are used interchangeably, but it is fundamental to recognize their distinctions, while understanding how they are intrinsically linked and reinforce each other.

Accessibility focuses on eliminating barriers that prevent people with disabilities (visual, auditory, motor, cognitive, etc.) from perceiving, understanding, navigating, and interacting with digital content. Its primary goal is to ensure equitable and universal access, transforming a potential obstacle into an opportunity for inclusion for everyone, regardless of their abilities.

Usability, on the other hand, focuses on the effectiveness, efficiency, and user satisfaction during interaction with a system. It concerns how easy it is for every user to achieve their goals, how intuitive the interface is, and how pleasant the overall experience is. A usable site is easy to learn, efficient to use, easy to remember, and produces few errors.

How Accessibility and Usability Reinforce Each Other

Despite their specific areas of interest, accessibility and usability are deeply interconnected and mutually supportive:

Everyone Benefits from Accessibility

Ultimately, the truth is simple and powerful: accessible design is intrinsically better design. It is a design that recognizes the wide range of human abilities, situations, and preferences. When a website or app is designed with inclusion in mind, its benefits extend far beyond the specific group for whom a particular feature was intended.

A large button, with high contrast, a clear label, and the ability to be activated with both the mouse and the keyboard, is not just "more accessible," but is objectively a better and more usable button for everyone. Likewise, a clean, logical, and distraction-free interface helps everyone focus and complete their tasks, whether it's a person with a cognitive disability, an elderly user, someone tired at the end of the day, or a distracted parent.

Accessibility is not an afterthought, but a design philosophy that elevates the quality of the digital experience for the entire user community, creating a more equitable, effective, and universal web.

Accessible web entry

Why WCAG is the Standard for Web Accessibility?

When we talk about creating an accessible web, we are not operating in a vacuum. There is a global, authoritative, and widely recognized reference that guides developers and designers: the Web Content Accessibility Guidelines (WCAG). These guidelines, developed by the World Wide Web Consortium (W3C) through the Web Accessibility Initiative (WAI), are not just a set of technical rules, but represent a philosophical and practical framework to ensure that web content is usable by everyone, regardless of their abilities or the assistive technologies they use.

The WCAG offer a systematic and detailed approach to accessible design, based on four core principles, often summarized by the acronym POUR:

1. Perceivable

This principle states that information and user interface components must be presented in a way that users can perceive them. This seems obvious, but it implies much more than one might think. Not everyone perceives the world in the same way. For example, a visually impaired person cannot "see" an image, but can "perceive" its content if a text alternative is provided (such as alt text). A deaf person cannot "hear" the audio of a video, but can "perceive" the dialogue through subtitles or transcripts. Text must have sufficient contrast with the background, and information must not be conveyed solely by color or position. In summary, every user must be able to access information using at least one of their senses or their assistive technologies.

2. Operable

The principle of operability focuses on interaction. Users must be able to navigate and interact with user interface components. This means that all functionalities must be accessible through various input modes, not just the mouse. Keyboard navigation is a fundamental example: a person with severe motor disabilities or who cannot use a pointer must be able to access every interactive element (links, buttons, form fields) using only the keyboard, in a logical and predictable order. There should be no keyboard traps, and elements must have a visible focus indicating where the user is. Controls must be large enough to be easily clickable, and actions should not require complex movements or too tight time limits.

3. Understandable

This principle is crucial for cognitive usability. Information and user interface operation must be understandable. This implies that the language used is clear and simple, avoiding jargon or ambiguous expressions. The site structure must be predictable and consistent, so that the user can easily orient themselves. Forms must also be understandable, with clear instructions and meaningful error messages that help the user correct any problems. A site is understandable when it reduces cognitive load and allows a wide range of users, including those with cognitive or linguistic disabilities, to understand meaning and functionality.

4. Robust

Finally, the principle of robustness ensures that content is sufficiently solid to be interpreted by a wide variety of user agents, including assistive technologies. This means writing standard-compliant and semantic code that does not break or become unreadable when it interacts with screen readers, braille keyboards, magnification software, or other tools. Robust content ensures that, as technology evolves, the site remains accessible and functional, providing long-term compatibility.

Evolution with WCAG 2.2 (2023)

The WCAG are not static; they evolve to respond to new technologies and emerging user needs. With version WCAG 2.2, published in 2023, the guidelines have further expanded their scope, introducing new success criteria that strengthen existing principles. These updates focus on critical aspects such as:

Adopting the WCAG means not only conforming to a standard but embracing a design methodology that elevates the quality of every digital product, making it truly universal and future-proof. It is the main path to building a web that is truly for everyone.

WCAG Plus Free Tools for a Web Truly for Everyone

In the current landscape of digital accessibility, a paradox is observed: although more and more voices recognize the importance of an inclusive web, few offer concrete solutions free of economic or usage barriers. It is from this concrete need and a deep sense of responsibility that WCAG Plus was born.

Our mission is clear: to provide web accessibility tools that are ethical, free, and open, breaking down the typical barriers to accessing professional services. While the debate on accessibility grows, often the possibility of taking concrete action is limited by high costs, mandatory registrations, or business models that aim to monetize user data.

WCAG Plus stands as an alternative to all this, offering a platform that embodies the values of accessibility itself:

Our vision is simple and powerful: if accessibility is a right, then the tools to achieve it should not be a paid service. WCAG Plus is our answer to this conviction, providing the community with a trusted ally to build a truly universal web.

How to Really Get Started

Understanding the importance of accessibility is the first step; acting is the next. We know the journey can seem complex, but it doesn't have to be. With WCAG Plus, we offer you simple and direct tools to start making your site more inclusive, step by step. There's no need to redo everything from scratch: every small change leads to a big impact.

Here's how you can start today:

1. Immediately Check a Page on Your Site

Want to understand where you stand with accessibility standards? Our WCAG Plus scanner is here for that. It allows you to quickly analyze any page of your site and receive a clear report highlighting actual errors, based on WCAG guidelines. It's a concrete and immediate way to identify areas that need more attention.

Scan a page now

2. Optimize Color Contrasts

Good accessibility begins with readability. Text with insufficient contrast is an invisible barrier for many people. Our Contrast Checker helps you verify that your site's colors meet readability standards, ensuring everyone can read your content without effort.

Go to WCAG Color Contrast Checker

3. Simulate Color Vision (Color Blindness)

The way we perceive colors can vary significantly. With WCAG Plus ChromaSim, you can simulare how the images on your site appear to people with different forms of color blindness. This allows you to identify and correct any problems that might make your visual content incomprehensible to a portion of your audience.

Try ChromaSim Color Blindness Simulator now